This Privacy Policy applies to certain information, as defined below, that casezom.com, and its affiliates (“Casezom,” “our,” “we” or “us”) collects through our websites, products, and applications (the “Services”).We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Contact Information
Should you have any questions about this policy, require further information regarding our privacy practices, or wish to make a complaint, please contact us via:Email: support@casezom.com
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)
Collecting Personal Information
Device Information
- Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a Business Purpose: Shared with our processor Shopline.
- Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of Collection: To provide products or services, process payments, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, in alignment with your preferences, provide information or advertising related to our products or services.
- Source of Collection: Directly collected from you.
- Disclosure for a Business Purpose: Shared with our processor Shopline.
- Personal Information Collected: Name, billing address, shipping address, and payment information.
Customer Support Information
- Purpose of Collection: To provide customer support.
- Source of Collection: From the customer.
- Disclosure for a Business Purpose: We use Shopline for our contact page box; questions are taken from there and replies are sent via email.
- Personal Information Collected: We collect emails to respond to customer inquiries.
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the above address to request deletion.Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopline to power our online store.Behavioural Advertising
We use your Personal Information for behavioural advertising purposes to provide you with targeted advertisements that we believe may be of interest to you. Details on opting out of such advertising can be found within the Network Advertising Initiative’s educational page.Using Personal Information
We use your Personal Information to provide services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.Lawful Basis for Processing (GDPR)
For residents of the European Economic Area (EEA), we process your personal information under the following lawful bases:- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.